FAQs

How do I get started with Paytime?
How do I start direct deposit?
Will I be charged for any employee changes that occur?
Will I be charged to add another earning or deduction?
Will I be charged extra for extra reports?
What can Paytime do for our Worker’s Compensation reporting requirements?
What if my Paytime representative isn’t in the office?
What are Paytime’s business hours?
I received a delinquent notice from IRS
I received a court order garnishment

You can get started with Paytime by clicking on the link, completing the required fields, and hitting the “submit” button. We will contact you within one business day. If you prefer, give us a call at the number listed on our contact page.

A Paytime client may begin direct deposit service at any time. Its easy to start direct deposit! Ask your Paytime representative for the required forms to either be mailed or faxed to you. Caution your employees to give us all the ZERO’s in their account numbers, and to clearly indicate if it is a savings or checking account. Deposit slips don’t always have the necessary ABA#, so include a voided check whenever possible.

Paytime, unlike some service bureaus, does not charge clients to add, change or terminate employees. There are no extra charges incurred when a client adds earnings or deduction codes. Paytime is pleased to offer you our “payroll without limits”.

Paytime clients may request additional standard reports at no additional cost. Whether you want another report added to the ones you receive on a regular basis, or only occasionally need an additional report faxed. Paytime gladly supplies this report at no cost.

Although workers compensation is an insurance policy, not a payroll tax,  Paytime will provide you or your accountant with information to assist with your Workers Compensation reporting requirements.

In the event your personal payroll representative is out of the office, another representative will be available to assist you. Over 80% of our staff has been certified by the American Payroll Association.

Paytime’s hours are weekdays, 8:30-5:00 EST; Paytime is closed the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (Thursday and Friday), and Christmas Day. If your processing day falls on one of these holidays, your Paytime representative will be happy to assist you in rescheduling your payroll.

A delinquent notice from the IRS may be frightening. As a Paytime client, you should fax a copy to Paytime’s tax department. We will research it and get back to you in a timely manner. Many times, it is an erroneous notice due to a governmental computerized error. Sometimes, a professional letter of clarification from Paytime is enough to satisfy the taxing authorities and have your penalties abated.

A court-ordered child support or garnishment must be implemented with your employee’s next pay. Paytime can easily do this for you. Simply fax a copy of the court order to your personal Paytime representative, be sure to include the pages with the amount, the case#, and the child support address. You keep the originals on file. It remains your responsibility to complete the coupon or worksheet and remit. NOTE: Never stop a court-ordered child support or garnishment simply at your employees’ request. You must have a stop order or a change order from the court that issued the original withholding order.
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